support apple com iphone restore

What is “” screen

While trying vĩ đại update or restore their iPhone/other iOS devices, some users get stuck in the recovery mode, which shows vĩ đại connect vĩ đại a computer. At the same time, users can often see the message on top of the screen. This problem is pretty common across iOS devices lượt thích iPhones. Luckily, solving this issue should not be a big giảm giá. Follow our guidelines below vĩ đại exit this recovery mode and update or restore your iPhone again. Note that for the majority of solutions, you will need vĩ đại have a computer (Mac or Windows) and a USB cable from your iPhone. This screen usually appears on an iPhone when there is a software issue that prevents the device from functioning properly. This can occur when the iPhone is stuck in a loop, unable vĩ đại boot, or experiencing other issues that prevent it from operating normally. To restore the iPhone using the tư vấ screen, you will need vĩ đại connect the device vĩ đại a computer with iTunes installed. Then, follow the on-screen instructions vĩ đại put the device into recovery mode and initiate the restore process. There is also easier way vĩ đại fix it, that we describe in this article.

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Download repair tool

Resolving errors can sometimes be out of our control and possibilities. This is where third-party tools are more than thở welcome vĩ đại contribute and carry all the difficulties away. If you are stuck on the “” screen, you can try using Tenorshare ReiBoot – a great recovery tool designed for resolving problems lượt thích that. It is likely that it will be able vĩ đại eliminate the problem faster and easier. Here is how you can use it vĩ đại resolve the “” screen on iPhone:

Download iOS Repair Tool
  1. Download and install ReiBoot for either Mac or Windows.
  2. Once done, open the phầm mềm and plug your device into the computer.
  3. After this, the program should recognize your device and offer vĩ đại Exit Recovery Mode.
  4. Choose it and wait until your device reboots. This should exit the screen and get your iPhone back vĩ đại the trang chủ screen.

If this does not work and your iPhone gets back vĩ đại the same screen where “” is displayed, then you can try another feature in ReiBoot called Standard Repair. This will help fix the problem without risking any data loss.

  1. Open the phầm mềm ReiBoot and plug your device into the computer.
  2. Click on Start and then choose Standard Repair and click Standard Repair.
  3. Then, tải về the firmware found by the phầm mềm for your điện thoại thông minh by clicking Download.
  4. Once the process is finished, click Start Standard Repair vĩ đại start resolving the problems.
  5. Wait until the phầm mềm finishes its repair. It will take about 15 minutes vĩ đại kết thúc.

1. Force-restart your device

If you decided vĩ đại move along and try vĩ đại solve the problem without using ReiBoot from above, the first and easiest fix that may sometimes resolve the issue is vĩ đại force-restart your iPhone. Follow these steps vĩ đại tự so:

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iPhone 8 or later:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Press and hold the Side button (which you use vĩ đại unlock your screen) until you see the Apple logo.

iPhone 7, iPhone 7 Plus, and iPod touch (7th generation):

  1. Press and hold the Side (or Top) button and the Volume Down button together at the same time.
  2. Likewise in the previous steps, the Apple logo should appear on the screen.

iPad models with a trang chủ button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier:

  1. Press and hold both the Side (or Top) button and the Home button until you see the same Apple logo.

iPad models without a trang chủ button:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Then press-hold the Power button and wait until the iPad restarts.

If force-restarting your device does not help and it continues being stuck on the “” screen, move on vĩ đại other solutions presented further below.

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2. Update/Restore your iPhone using iTunes

Some users manage vĩ đại fix the issue by connecting their device via a USB cable vĩ đại iTunes and performing an update or restoration there. Here is how you can tự it yourself:

  1. Connect your iPhone vĩ đại Mac or Windows PC. iTunes is already installed on Mac by mặc định. If you are using Windows, make sure vĩ đại install iTunes via Microsoft Store.
  2. After this, iTunes should automatically display a message offering vĩ đại Update or Restore your device. Click on whichever option you need. Note that clicking Restore will reset your device and erase all the data on it.
  3. iTunes will start downloading the latest iOS version for your device. You can view the tải về progress in the top right corner.
  4. Once done, your device will restart and should therefore exit the “” screen.

A faster and easier alternative vĩ đại this method would be vĩ đại use ReiBoot by Tenorshare, which was discussed in the very beginning. This utility combines a user-friendly interface with capabilities allowing vĩ đại solve issues lượt thích “” in a few clicks and a shorter time. You can also use it if none of the traditional methods helped you fix the problem.


These were the main solutions vĩ đại address the issue with the “” screen. We hope you managed vĩ đại quit this screen and update or restore your device successfully. If you ever face any similar problems with iPhone or other iOS devices, feel không tính tiền vĩ đại use the same methods vĩ đại tackle other errors/issues. Each day our team publishes new articles related vĩ đại solving errors on various devices and also eliminating malicious/unwanted infections vĩ đại keep users safe against compromised nội dung.